[Important Notice] Apology Regarding iOS App Login Issue and Request for Update

Dear chocoZAP members,

Thank you very much for your continued use of chocoZAP.

Recently, an issue occurred in our iOS app where users were unable to log in.

We sincerely apologise for the significant inconvenience and trouble this has caused our regular users.

We would like to report the details of this matter and provide instructions for our users below.

■ Issue and Cause

Due to a bug associated with the iOS app version update (13.3.0), users were unable to log in to the app.

Affected Users: Customers using the chocoZAP app on iOS devices.

■ Current Status

We have now completed the necessary fixes and released the latest version (13.3.4) of the app, which resolves the issue.

■ Request to Customers (Resolution Steps)

We sincerely apologise for the inconvenience, but in order to log in normally, we kindly ask you to update the app to the latest version via the App Store.

[Update Steps]

1. Open the "App Store" from your home screen and search for the "GymMaster Member" app.
2. Tap the blue "Update" button.
3. Once the latest version is installed, the process is complete.

To prevent similar incidents from occurring in the future, we will further strengthen our development and testing systems to ensure this does not happen again.

Once again, we deeply apologise for the great inconvenience caused to our customers.

We look forward to your continued support for chocoZAP.